Information Technology Services
Forgot your password or need other voicemail assistance? Please contact Rose.lopez@nau.edu or Bernice.Frost@nau.edu You can also call us at 3-7474.
The new voice mail system manufactured by Interactive Intelligence, implemented in June of 2009, has a telephone interface to manage the mailbox similar to the old system, but also includes a web browser interface allowing users to:
- view a list of voicemails showing the originating phone number if available, length and date/time received
- play, reply, forward and delete voicemails or return a local call
- create personal contacts and groups
- control and view presence management ("available" and "out of town", etc.)
Did you know:
You can use dial by name while you are logged into your voice mail box and leave a message for another user on our voice mail system? After you log into your voice mail box press 4 and then press 2 for dial by name and input the first 4 letters of that persons last name. The system will give you name options and you can press the corresponding number. You can return a local call from your voice mail box or the web interface (you will need speakers).
Resources
- Setting Up Your New NAU Voicemail Box
- Communité Quick Reference - Part 1
- Communité Quick Reference - Part 2
- Voicemail Shortcuts
